Starter
For a small business getting its first AI receptionist.
$29/ month
- 500 AI conversations / month
- 2 team seats
- 1 account per channel
- 1 branch
- Appointment reminders
- Basic analytics
The AI receptionist for your business
Answer, book and sell on every channel, 24/7.
Dueto connects WhatsApp, Instagram, Messenger, Telegram and email to one AI agent that answers your customers, books appointments and takes orders in Arabic and English, while you stay in control.
- Live in about 15 minutes
- Supports multiple languages
- Keep your numbers and accounts
Works where your customers already are
WhatsAppInstagramMessengerTelegramGmailOutlook
How it works
Live in three steps
No developers, no new phone number, no training sessions. Most businesses go live in about 15 minutes.
Connect your channels
Link WhatsApp, Instagram, Messenger, Telegram, Gmail or Outlook with a couple of clicks, and keep your existing numbers and accounts.
Add your business info
Paste your website or upload your menu and price list. Dueto learns your services, hours, prices and policies, and you review everything before it goes live.
Your AI goes live
Choose autopilot or review mode per channel. The AI answers day and night, and hands over to you whenever a human should step in.
The problem we solve
Customers already message you. Answering is the hard part.
Most customer messages arrive on WhatsApp and Instagram, and they come faster than any team can reply, day and night.
Today, without Dueto
Slow replies lose sales
Customers message three businesses and book with whoever answers first.
Same questions all day
"How much?" "Where are you?" "Open today?" Staff stop working to reply.
Nobody answers at night
Many messages arrive after closing time and are cold by morning.
Bookings and orders get lost
Buried in chats, double-booked, never confirmed, no reminders.
With Dueto
Instant answer, every time
The AI replies in seconds, so your business is always first.
Staff focus on real work
The AI handles the repeated questions; humans step in only when needed.
Open 24/7
Bookings and orders keep coming in while the shop is closed.
Everything organized
Bookings land in the calendar, orders on the board, and reminders go out automatically.
How the agent works
An assistant, not a black box
The AI reads your business context, picks the right action and uses small tools, like checking the calendar or creating an order, with guardrails around everything.
What it reads
Knowledge base
Facts, prices, policies
Conversation history
What was already said
Customer profile
Name, past bookings and orders
AI settings
Tone, rules, handoff triggers
AI model
Understands the message, picks the right action, writes the reply.
Understands text, voice notes and photos, and replies in the customer’s language.
Tools it can use
Appointments
Check free slots, book, reschedule, cancel
Orders
Find products, build the cart, create, track
Customers
Save details, tag, qualify a lead
Escalate
Hand off to a human, log an unknown question
Guardrails, always on
Facts only
Prices and hours come from your info, never invented.
Stays on topic
Declines requests unrelated to your business.
Confirms first
Repeats the details and waits for a yes.
Knows its limits
No medical or legal advice, no unapproved discounts.
Can't be tricked
Ignores messages that try to change its rules.
Made for your business
See it in your industry
The same agent, trained on your services and your tone.
The receptionist who never puts a patient on hold
Dueto answers questions, books and reschedules visits, and sends reminders that cut no-shows, while your front desk focuses on the patients in the room.
More for ClinicsDo you have anything with Dr. Hana this week?
Dr. Hana has Thursday 10:00 AM or Saturday 1:30 PM. Shall I book one for you?
Thursday 10 works.
Done! Thursday 10:00 AM with Dr. Hana. You'll get a reminder the day before. Anything else?
A full chair, not a full voicemail
Customers book while you work. Dueto knows your services, your stylists and their hours, and fills the gaps in your day automatically.
More for Salons & barbersHow much is a beard trim? And can I come today?
A beard trim is 50 SAR and takes 20 minutes. Today we have 4:40 PM or 6:20 PM with Omar. Want one?
6:20 with Omar 👍
Booked! Beard trim with Omar today at 6:20 PM. See you soon.
Take orders and reservations without picking up the phone
From the menu question to a confirmed delivery order or a reserved table, Dueto handles the whole conversation, even during the rush.
More for RestaurantsCan I order 2 chicken shawarma and a large fries for delivery?
Of course! 2 chicken shawarma + large fries = 64 SAR, delivery to Al Olaya is 10 SAR. Total 74 SAR, cash on delivery. Confirm?
Confirm ✅
Order #214 confirmed! It should reach you in about 35 minutes. We'll message you when it's on its way.
Turn every DM into a sale
Dueto answers product questions, suggests the right item, builds the cart and collects delivery details, around the clock.
More for ShopsDo you have the leather bag in brown?
Yes! The Nora bag in brown is in stock at 320 AED. Want me to add it to an order?
Yes, delivery to Dubai Marina.
Nora bag (brown) + free delivery over 300 AED = 320 AED total. Confirm and it ships tomorrow.
Qualify leads while they're still interested
Dueto answers listing questions, captures what the buyer needs, their budget and timing, and books the viewing, so your agents call warm leads only.
More for Real estateIs the 2-bedroom in Al Nahda still available?
It is! 2 bedrooms, 1,100 sq ft, 75,000 AED/year. Are you looking to move soon?
Within a month. Can I see it Saturday?
Saturday works! 11:00 AM or 4:00 PM? I'll have our agent Khalid meet you there.
Customer stories are on their way
Dueto is onboarding its first businesses. Real testimonials will appear here. Nothing invented, ever.
Pricing
Simple plans that grow with you
Start with a 14-day free trial. No setup fees, cancel anytime.
Growth
For growing teams that answer on more than one channel.
$79/ month
- 2,000 AI conversations / month
- 5 team seats
- 1 account per channel
- 1 branch
- Campaigns & broadcasts
- All automations
- Advanced analytics
Pro
For busy, multi-branch businesses with bigger teams.
$199/ month
- 6,000 AI conversations / month
- 15 team seats
- 3 accounts per channel
- 5 branches
- Campaigns & broadcasts
- All automations
- Advanced analytics + export
Enterprise
Custom limits, onboarding and support for larger operations.
Custom
- Custom AI conversation volume
- Unlimited team seats
- Custom channel accounts
- Unlimited branches
- Campaigns & broadcasts
- All automations
- Custom analytics
All prices in USD. WhatsApp template messages are billed by Meta separately.
FAQ
Questions owners ask us
Do I keep my WhatsApp number?
Yes. Dueto connects through WhatsApp's official Business Platform, and you can keep using the number you already have, including one from the WhatsApp Business app.
Is this allowed by Meta?
Yes. Business assistants for support, bookings and orders are explicitly allowed. Dueto keeps your agent scoped to your business and follows each platform's messaging rules, including the 24-hour window.
Can I take over a conversation?
Always. One click pauses the AI in that conversation and you reply yourself; the AI resumes when you hand back. You can also run whole channels in review mode, where every AI draft waits for your approval.
Which languages does it speak?
Arabic and English, out of the box. The agent detects the customer's language and replies in it, matching their style.
What does WhatsApp charge?
Replies inside the 24-hour customer window are free. Outside it, Meta charges per approved template message, billed by Meta directly at their country rates. Dueto shows you the costs before anything is sent.
Your next customer is already typing
Set up Dueto in about 15 minutes and never leave a message unanswered again.